In this video, SAP director of solution marketing Bernard Chung, talks with SearchCRM.com's Barney Beal about SAP's new module that integrates Twitter with its CRM service.
This video demonstrates the importance of managing warranty claims and how ADVANTAGE can simplify this process. RMI ADVANTAGE is an integrated solution with the ability to support paper and electronic submissions for multiple manufacturers. ADVANTAGE will even create the vendor credit on account, upon approval. ADVANTAGE is the only Certified For Microsoft Dynamics NAV solution for the rental, sales and service industry. http://www.rmiusa.com
Car dealers are all too often arseholes. This report is another brick in that wall - an illustration of just how fundamentally corrupt many car dealers are. Especially in the service department. And especially over warranty work. Cars are complex machines - 10,000 components, millions of lines of computer code. Unsurprisingly, there are problems - but it’s the way the car dealers and manufacturers handle them that counts. If you spend $20, $30, $40 or $50 grand - or more - on a car, and if (in the immortal words of Jim Lovell) Houston we have a problem - a) you deserve to be taken seriously, b) you deserve have the problem fixed as a priority, and c) you really deserve not have to fight the dealer for a warranty claim - when that warranty claim is both legally and ethically justified. If you damage the car, it’s not a warranty job. If you jam the wrong fuel down its throat, if you park it on the roof (or in the ocean) - it’s your problem. Wear and tear is not covered by warranty either. And if you elect not to get the car serviced - again: your problem. But if the car just up and has a heart attack - for no reason - if the engine dies with just 30,000 kilometres on the clock: that’s the manufacturer’s problem. And in this case, all too often, you do have to fight for it. The sword has to come out, and that’s not the kind of thing most of us do for kicks. It’s a big, fat, bitter pill labelled ‘resentment’. It’s actually a resentment-flavoured fragmentation grenade with a suddenly loose pin. So a smooth, seamless fix is what you deserve. But all too often you have to pull on the gloves and step into the ring, just to get what’s right. It doesn’t seem fair, and it doesn’t make sense - until you realise there’s a hidden agenda. A monumentally corrupt hidden agenda. The car dealer - he’s likely to be focussed - obsessed is not too strong a word - on boosting his own bottom line. And that can be a real speed hump for you - because he’s not looking at solving your problem; he’s likely to be looking at boosting his profit. This story is inspired by a viewer who owns a diesel SUV - still under warranty - and it just stopped. Had the diesel engine equivalent of the bilateral tension pneumothorax. Went face-down into the lobster bisque at grandad’s 80th birthday bash. Went ‘poopy’ in its pants at the same time. Undignified. Everything was all good - then deafening silence from the engine bay.
Discover how data analytics can be a sustainable competitive advantage for auto casualty insurers. Data analytics is an area that's gaining importance for property & casualty insurers. Mitchell Auto Casualty Solutions is dedicated to assisting our clients with applying analytics to help benefit property casualty claims organizations.
Disclaimer: Boring video of what I needed to do as well as a rough outline of how long it took to get my extended warranty claim approved. I purchased a sony DSC-w730 camera on Dec 13th 2013. The camera died on Nov 15th, 2015. The original warranty was for a year (ie.. until Dec 12th 2014.) I was going to fix the camera myself, but I realized Discover had an extended warranty. Now was the time to try a service that was included on my credit card. 1) I contacted Discover on 11/30/2015 to begin the extended warranty claim process. They told me I would receive an e-mail from a us.crawfordcompany.com representative to start the claims process 2) In a day I think.. 12/1, I received an automated e-mail with instructions on how to submit documentation to a web upload form. 3) On 12/3 I think I submitted documents such as invoice (receipt), warranty card, and discover statement with the purchase. 4) On 12/7 my claim was considered incomplete as I received an e-mail from a crawford customer service rep saying I needed a repair estimate (or if I'd already repaired it a repair receipt). 5) on 12/8 I e-mailed them the repair estimate 6) I received a confirmation e-mail saying I was initially approved and in a few days I should receive final approval. After that.. about 7-10 days later I should receive a warranty check for repairs. 7) In about 7 days.. I received the warranty check. I was able to fix the camera thanks to Discover and crawford. My review: Service was fast and relatively easy since I had all documentation. I appreciate the fast response time on the warranty check. The whole process took a little longer then 2 weeks.
Find more contracts similar to this one at www.clausehound.com This video is part of a 16 video series explaining clause language and basic drafting techniques on how to draft a Non-Disclosure Agreement. This video discusses the limited natures of representations and warranties within NDA agreements. These limitations are supposed to limit the liability in terms of inaccuracy of information within the contract. Subscribe to our channel for more drafting techniques videos.
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How to process a return in Netsuite
Learn how to enter a standard warranty claim for a failed Carrier or Payne part in Service Bench. This video is intended for hvac contractors.