The Spring 18 release of Field Service Lighting Managed Package introduced an incredible tool - The Guided Setup - allowing administrators to breeze through creating of Service Territories and Operating Hours, defining Work Types and Skills, assignment of Agents, Dispatchers, and Service Resources, and even configuring the scheduling policies. Spring '18 Managed Package Implementation Notes: https://fsl.secure.force.com/install/servlet/servlet.FileDownload?file=015360000035Gtd Video Produced by: Nikolai Avrutov: https://www.linkedin.com/in/nikolaiar/ Yoav Kolodner: https://www.linkedin.com/in/yoavkolodner/ Lee Ephrati: https://www.linkedin.com/in/lee-ephrati-834816a8/
A request or change template in ServiceDesk Plus plays a significant role in collecting accurate information and creating valuable user experience. With field and form rules, you can create dynamic forms by defining custom rules during form load, field change and form submit right on the GUI. In this webinar, you will learn how to: Enable or disable, mandate or non-mandate, show or hide fields based on predefined criteria. Create rules during any of these events: On-form load, on field change and on-form submit. Auto-fill field values based on predefined criteria Write custom scripts using simple codes. Validate the time period of any request or change using date validation script. Prevent incomplete request submissions by prompting the users for inputs. Know more about ServiceDesk Plus at www.servicedeskplus.com
Securitas Vision allows for 3 way communication between security officers, the Securitas security network and clients. Securitas security officers that are performing security services in the field are able to receive the latest policies and training updates through Securitas Vision. Security guards are also able to: - Complete tour verifications - Perform task scheduling - Send alert notifications - Perform asset management - Provide robust analytics This data is gathered so that predictive preventive measure can be taken before something happens. The app also comes with a sight safety panic button that broadcasts the last known location of the security guard in the case of a serious emergency. Securitas Vision is synced with Securitas connect so that clients are able to login to their Securitas portal to receive up to date information on the progress of their security services. Learn more about Securitas services here: http://www.securitasinc.com/ Don't forget to subscribe to our YouTube channel. Follow us on LinkedIn: https://www.linkedin.com/company/securitas-security-services-usa-inc
Are you a company in the service industry who needs to keep tabs on the maintenance of your vehicles and equipment assets? Smart Service (http://www.smartservice.com/) can help keep track of these notifications with the following simple steps. To schedule your preventative maintenance: •In your Assets tab, select the asset for which you wish to create a PM by clicking "Edit" or by double clicking its name. •Open the Services (PMs) tab. •The name of your service is entirely up to you; your previously created services will appear in the dropdown list. By mileage/hours of usage: •Set your "Interval" (the number of miles or hours in between each service) and fill in the approximate mileage or number of hours used where this service was performed under "Last". Using this reading plus your interval, set the "Next" field- no worries, Smart Service will calculate this for you going forward. •Assign your PM notification by selecting an Employee under "Assigned", this person should log in to Smart Service in the office. If you would like the notification broadcast to everyone who logs in to Smart Service, leave "Assigned" blank. •If necessary, add Notes to provide addtional information about the PM to be performed. By date: •Set your "Interval" (the number of months, weeks or years between each service) and "Period" then fill in the approximate date when this service was performed under "Last". Using this date plus your interval, set the "Next" field. Smart Service will calculate this for you going forward based off of the interval and period you selected. When you schedule by date, you also set a start and end time for the "Last" and "Next" PM dates. •Assign your PM notification by scrolling to the right and selecting an Employee under "Assigned". This person should log in to Smart Service in the office. If you would like the notification broadcast to everyone who logs in to Smart Service, leave "Assigned" blank. •If necessary, add Notes to provide addtional information about the PM to be performed. Complete your PMs: •When you have reached the scheduled date, or reached or exceeded the mileage or hours of usage you set to trigger your PM, a notification appears on your Home tab under Smart Service Today. •To view a list of PMs, click on "You have X PM's". •Select the PM you would like to complete by clicking Edit or double clicking its name. •Choose the Employee and Vendor (if applicable) and enter the mileage or hours of usage where this was performed. •Make any relevant notes about the service then click "Mark as Complete" to save this to the Service History for this Asset.
Assets play a key role in any business in order for it to run successfully. If something happens to critical assets, such as being lost, misplaced or not properly maintained, their absence can have quite an impact on daily operations. Improper maintenance is one of the most preventable delays. With good maintenance tracking processes, companies can make more informed decisions about how to use their assets, where they can be assigned and when it’s necessary to purchase more equipment. Within any company, no matter the size or industry, you have equipment that requires inspection, service, and repair. By not maintaining a thorough and accurate history for each of those items, the first time you’ll realize that an item needs service is when it breaks down. By not keeping up with the maintenance history from the beginning, you could be looking at a costly fix or even a more expensive replacement. Proper maintenance tracking from the moment an asset enters the workforce can eliminate that unnecessary spending. Asset tracking software can keep all the details about an asset in once central location. Users have access anytime, from anywhere about the entire lifecycle of an asset, including full maintenance tracking capabilities. This also includes important details when it comes time to repairs. Notes kept in the platform on each asset can include whether a repair is covered under warranty, or whether your warranty has expired. There’s no more guesswork. Maintenance tracking can be a huge time and money saver. But it also plays an important role for many different tasks associated with an asset. A good maintenance tracking platform in which everyone is brought into the communication loop increases accountability, reduces theft and loss, and streamlines what used to be time-consuming, confusing processes. Other benefits include: More Efficient Work Practices Maintenance tracking software can connect to mobile devices, allowing technicians and workers to access up to date information, check inventory, and put in work orders while they are in the field. The software eliminates the need for complex paperwork, and time spent trying to find the right work order. Scheduling Tasks Team-Wide Teams need a reliable work calendar to ensure they schedule preventative maintenance before it’s too late. Many assets are used by multiple people across different facilities. They rely on the equipment to be ready to use when it’s checked back in. A good maintenance tracking software sends reminders to the right people to make sure tasks are done on time and not forgotten. And other team members know who had the equipment last, what it was used for and when it will be returned. This allows them to schedule projects accordingly in conjunction with when the equipment will be ready. Safety First Ensuring equipment is in proper working conditions is incredibly important for the safety of the employees using it. Equipment always needs to be properly maintained and in good standing. Maintenance tracking systems can hold important data as to what licenses are required to operate specific machinery, insurance claims, and regulations necessary to observe during operation. With Asset Panda’s maintenance tracking system, you can ensure that your teams have what they need and that equipment isn’t sitting idle in one location while needed in another. Or it’s in poor condition and on the brink of a costly and preventable repair. The ability to tap into asset maintenance schedules and history is quick and easy. Users can research or set milestone notices for scheduled maintenance, warranty expiration, calibration deadline, etc. by using custom date fields to set up notifications days in advance. Then, once the actions are performed in the system, you can see the full repair history with details on where the event was performed and who performed it, as well as the overall cost. Not only will designated employees have anytime anywhere access to detailed maintenance data, our intuitive interface is a breeze to use. And integration is just as simple, with seamless import from existing spreadsheets that’ll have you up and running quickly. And whether you log in online or use our free Mobile App, Asset Panda lets your team work on devices they’re already using. Give Asset Panda a try with a free 14-day trial and see how proper, real-time maintenance tracking can boost your business.
For best video quality, increase your player resolution to 1080p. Provides an overview of service portals and their components: the portal itself, pages, widgets, and widget instances. Also describes the differences between service portals and the Content Management System, or CMS. Applies to the Istanbul release of ServiceNow. May apply to future releases as well. Role required: admin or sp_admin This video covers: 00:24 What’s a service portal? 00:48 Service portal components 01:05 Portal 02:05 Page 03:39 Widget 04:26 Widget instance 05:02 Service portal vs. Content Management System (CMS) For more information on service portal, see: ServiceNow product documentation: Service Portal: https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/build/service-portal/concept/c_ServicePortal.html Service Portal: What to know before you begin: https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/build/service-portal/concept/sp-what-to-know.html ServiceNow Education Services: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/community/experts-corner/techbytes-podcasts For general information about ServiceNow, visit: http://www.servicenow.com/ Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.
Facebook - https://www.facebook.com/TheNewBoston-464114846956315/ GitHub - https://github.com/buckyroberts Google+ - https://plus.google.com/+BuckyRoberts LinkedIn - https://www.linkedin.com/in/buckyroberts reddit - https://www.reddit.com/r/thenewboston/ Support - https://www.patreon.com/thenewboston thenewboston - https://thenewboston.com/ Twitter - https://twitter.com/bucky_roberts
How a Field Service Tech can use Microsoft Dynamics FieldOne Sky Mobile while on the road.
For more information on the products & solutions presented in this video, click on the links in the description or contact us (details below)! We hope you enjoy the video! --- This video shows Grid-In-Hand® Mobile Grid solutions using the Scanfob® NFC-BB2 and Ultra-BB2 readers (http://bit.ly/ScanfobNFCBB2), the idChamp RS2 NFC reader (http://bit.ly/idChampRS2), and the Scanfob® Bluetooth laser barcode scanner (http://bit.ly/SCANFOB) with a Kindle Fire HD. The Mobile Grid app (http://bit.ly/GIHMobileGrid) provides a solution framework, for many types of applications. Suppose you have need to track workers time on a job site. The worker roster is loaded wirelessly to Mobile Grid using a simple Excel or CSV document. Roster entries can optionally be created on-the-fly. Once an employee or worker is in the roster, badges are scanned via NFC, RFID, or barcode and work time can be started and stopped as the person comes and goes from the work site. Each scan shows a summary of the previous check-in, and check-out times for that job. Mobile Grid also provides solutions for inventory counting & restocking security rounds and inspections, field service, package delivery, container tracking and more Results from all applications can be sent as an Excel spreadsheet, PDF, or CSV file on email, put on FTP, or inserted to an SQL database. All that's needed is a wireless LAN or data connection. Mobile Grid has unmatched flexibility for mobile solutions, and can be provided on more types of devices than any product of its kind in the world. It not only works on the Kindle Fire HD as you saw here, it also works with hundreds of models of Android tablets phones, and media players, and on iOS devices like iPad, iPad Mini, iPhone, and iPod Touch. For more information on mobile NFC, RFID and barcode solutions, please contact Serialio.com. www.serailio.com Thank you for watching! Hours: Mon - Fri 9:00am - 5:00pm Central Telephone: 805-964-8883 Email: firstname.lastname@example.org; email@example.com